Should phone screening be the interviews of past?
You pick up the phone and eagerly dial the number of your next promising candidate. Their resume and cover letter are stellar and their application looks impressive. This should be easy- they have all the credentials, skills, experience, and knowledge to make a great fit for the position. Let’s get to know them on the phone and see if they might be a good fit for the company.
Except it isn’t as easy as you thought. Phone calls are a tough way to get to know someone.
Although the statistics vary about what percent of communication is based upon non-verbals, it can certainly be agreed upon that a phone call means you might miss the following as compared to a video interview:
- Facial expression. During a video interview, whether it be live or recorded, a hiring manager or recruiter can see someone’s face, their reactions, both positive and negative, and glean a lot of insight into the candidate. Is the smile genuine? Are they making “eye contact”? Are they looking confident?
- Body language. During a phone interview, you can only guess what the candidate is doing on the other line. On a video interview, you can see whether the candidate is leaning forward intently, suggesting interest. You can see if their arms are cross, if they are excessively yawning, or have their feet on the desk.
- Professional appearance. Is the candidate dressed professionally? Of course, a video interview is the only way to know!
How can recruiters and hiring managers move from the classic phone screening interview to a video interview process while still keeping the convenience and low-cost? EasyHire.me is an all-inclusive interview management platform that addresses the needs of assessing the non-verbal cues a candidate provides with both live and on-demand interviews, as well as a scorecard to objectively rate aspects of the candidate such as genuineness, professionalism, and interest. Put down the phone and pick up EasyHire.me to find better candidates.