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Category: Interview Process

Release Announcement: Mobile Video Interviews

Release Announcement: Mobile Video Interviews

The EasyHire.me Team is thrilled to announce the general availability of its mobile interface for on-demand interviews. Job seekers can now use their iPhone or Android phones/tablets to take on-demand interviews anytime and anywhere.  All interviews are recorded and available for grading and sharing within the hiring team upon completion.

Benefits of Mobile Video Interviews:

  • No webcam, no problem. Candidates without a computer or webcam are still able to complete video interview via their mobile device.
  • Interview anytime, anywhere. Need to interview while vacationing or during your lunch break? Sure! Simply pull out your smartphone and take your interview anytime, anywhere.
  • High Definition video recording. Modern smartphones have better cameras than most computers.  Candidates can reliably capture high definition video.

How it works:

The EasyHire.me Mobile Video Interviews do not require candidates to download and install any custom mobile applications. This feature works right from the build-in Safari (iOS) or Chrome (Android) browsers, making it taking interviews easier than ever!

Mobile video interviews enable candidates to complete their assessments faster, so the hiring team can accelerate its hiring decision and ultimately the overall hiring process.

At EasyHire.me we strongly believe that mobile video technologies give hiring teams the much-needed edge in today’s competitive talent market.

Contact us at sales@easyhire.me to learn more or sign up now to accelerate your hiring!

Top 5 Benefits of Video Interviews

Top 5 Benefits of Video Interviews

When searching for candidates, organizations look for employees who are a good match on the skills, and are the right cultural fit. And they want to find these people fast.

On the phone, a lot of candidates appear to meet the job requirements because the communication is limited. Recruiters can’t see the body language, and it’s hard to tell if a candidate has functional expertise.

So how can recruiters and organizations save time and money on pre-screening, and ensure that only the best candidates make it to on-site interviews? The answer is video technology.

Technology has become a great game changer when it comes to recruiting. Video interviews give recruiters and organizations more insight into candidates in the pipeline, ensuring that only the best ones move forward in the interview process.

Let’s consider the following scenario. An organization is looking for a candidate. Here’s what an average process looks like before an organization decides if a candidate is the right fit and it’s worth investing more time and money into this person:

  1. Screening time
  2. Phone interview time
  3. Scheduling time
  4. Candidate’s travel expenses (if applicable)
  5. Manager’s time to interview
  6. Team’s time to interview

With video interviews, you’d know after step 2 if a candidate is the right fit for the job. So why do you have to wait to see the candidate until you bring them on-site?

In the past, organizations didn’t have a choice. The only way to see a candidate face-to-face was to invite them on-site. With the help of video and technology, organizations can save time and money by using video to pre-screen candidates.

Paul J. Bailo, an author of “The Essential Digital Interview Handbook”, says that video interviews are about time and cost efficiency, and that “…digital job interviews are the closest thing we have to face-to-face interviews”.

Here’re top 5 benefits of video interviews:

  1. Screen multiple candidates simultaneously.
  2. Search and analyze responses—all interview information is recorded.
  3. Get insights quickly—for example, examine verbal cues and body language.
  4. Recruiters don’t lose candidates due to scheduling issues—candidates can record their answers at the time that works best for them.
  5. Bring team work and collaboration to your hiring decisions.

Video interviews are gaining more popularity. Companies like EasyHire.me make it easy for recruiters and organizations to get started with video interviews—there’s no need to install any software or apps. You can just sign-up for a free trial and start interviewing at EasyHire.me

Contact one of our experts today for a free consultation on video interviews, and to find out if your organization meets minimum technical requirements to sign up for the service.

3 Surefire ways to ensure candidate drop off

3 Surefire ways to ensure candidate drop off

Who are you? What do you do?

The best candidates are aligned with your mission but how can you ensure the candidate is on board with your goals if they don’t know what they are. The term elevator pitch is often used indicating you have 30 seconds to tell someone what you do and why it’s important and what’s in it for them. Too often you have job descriptions that are written by the legal department. In that case, the candidate is going to judge you not a great place to work and move on. Your brief statement of who you are and what you are trying to do and how the candidate will play a role should be the first paragraph vs. can lift 50lbs, can work weekends etc.

Broken Connections

A link that takes the candidate to your home page of your website or at best /careers is a surefire way to ensure some of the best candidates to abandon. The candidate ideally should be able to go directly the application process right from the source for the job advertised. You should be tracking how many views you are getting vs. applicants. This will give you an idea if you are hitting your conversion benchmark or if something is off the will give you a heads up that something may need to be tweaked.

No credit needed!

An expression of interest in a job is not a mortgage application. You need to ensure you convert the best candidates as soon as possible. The best candidates don’t have an afternoon to fill out their full employment history (which should never be required if the candidate has a resume), the reason for leaving and their home address for the last 7 years. Ideally, you should capture their Linkedin profile and a few questions to qualify. With a combination of smart precise screening and on-demand video interviewing you can have high-quality candidates for the manager to review in no time.

5 recruiting stats that will influence your hiring in 2017

5 recruiting stats that will influence your hiring in 2017

The recruiting statistics on hiring, employer branding, diversity, and culture will influence and impact your ability to hire top talent. As a smart talent professional, you should watch the recruiting trends to plan and prepare the strategy for the year.

We studied the trends in HR & recruiting and picked a few that matter the most to recruiters and hiring managers to stay ahead in the competitive talent market.

  1. 69% of recruiters reported that their company’s hiring has increased in the past year [Source: Jobvite]

    As per this stats, hiring is strong and is expected to grow in the year 2017. 95% of recruiters say hiring will be as or more competitive and 35% of recruiters anticipate filling 100 job openings this year, compared to last years 26%.

    If you want to win the talent over your competitors, adopt new ways to find passive and active job seekers – scout for talent in social media, Quora, Reddit and quickly move the candidates through the interview workflow. Leverage recorded video interviews for pre-screening applicants and live videos to interview remote candidates. Start gathering analytics on every stage of the interview process and constantly improve the process.

  2. 67% of active and passive job seekers say that when they’re evaluating companies and job offers, it is important that the company has a diverse workforce [Source: Glassdoor]

    Diversity is an important factor that influences the job seeker’s decision. Job applicants spend a lot of time reading reviews on Glassdoor about the company culture and team composition before even going to the interview.Incorporating diversity into your recruiting strategy is essential to building a diverse workforce. Your talent pool should include applicants from various background and your interview process should not eliminate candidates based on unconscious biases.

    This is where the talent management platform like EasyHire.me helps – it provides a framework to conduct a structured interview, defines key criteria based on the job, asks the same set of questions across candidates. It brings visibility and accountability to the whole hiring process and enables you to make evidence-based hiring.

  3. 69% would not take a job with a company with a bad reputation, even, if they are unemployed [Source: Glassdoor]

    Company brand matters a lot. People often identify themselves with the work they do and the company they work in. A company with a good reputation that is focusing on providing value to humanity in some form and is associated with a social cause is seen as an attractive place to work.

    Build an employer brand that identifies your team and company. Promote your company’s brand and promote it in your recruiting process. Educate your interviewers about your company brand and train them to showcase the employer brand talk about it in their interviews. Job seekers evaluate the company based on how the interviewers talk about their job, role, company, and culture. Train your interviewers to showcase the employer brand.

  4. 61% of employees say new job realities differ from expectations set during the interview process [Source: Glassdoor]

    A job interview is a two-way process. Applicants want to see an attractive job preview with a detailed job description that actually reflects their expected day to day work. During the interview process, the job seekers try to find insight about the work, culture, and team. A transparent recruiting process would help the applicants evaluate if they fit in the job role.

    Train your interviewers to be open and transparent with the candidates and share details on expectations and realities about the job. Being open and transparent about the job, company, and the culture sets up everyone for long-term success.

  5. 56% of recruiters attribute lengthy hiring practices is holding managers back from filling positions [Source: MRINetwork]

    Recruiters attributing lengthy hiring practices is holding managers back from filling positions. A job seeker is typically interviewing at multiple places at the same time. The lengthy interview process may result in losing the applicant’s interest and often times lose out the talent to competitors.

    48% of recruiters say they typically conduct 3 interviews per candidate, Conducting 3 interviews per candidate works fine if you are hiring in a small volume. If you are hiring in scale, then this stat is definitely going to make hiring a long and painful process.  Instead, leverage video interviews for pre-screening and cut down the number of interviews per candidate.

We hope that these recruiting stats and our analysis on these trends will help you in building the right recruiting strategy.

Why do you need a good interview process?

Why do you need a good interview process?

I landed my first entry-level inside Sales Associate job working in the cubicle trenches for a subsidiary of a massive global corporation. I was so thrilled! The interview process? All it took was a phone call and interview with the Inside Sales Manager (plus a meeting with the HR Manager of course). “Wow! that was almost too easy!” I later found out that it was, indeed, way too easy. I was too excited to really notice and he was as enthused as I was. The initial in-person 1:1 interview took the tone of a conversation between friends rather than what I imagined would be a high-pressure situation where I was to be seated in front of a tribunal full of people in highly professional attire firing questions at me about my SAT scores and college GPA. “Weird,” I thought, “but maybe my interpersonal skills are so good that a ‘real interview’ isn’t necessary!” Looking back – was this really the case? Nope.

Anyone reading with hiring experience will recognize my former manager’s hiring process was not only lacking, it was nonexistent! Is this freestyle type of interviewing good practice? Not by a longshot. People who’ve done research into the history of job interviews (they actually exist!) describe what I experienced as a laissez-faire interview. Essentially, where there should have been a process, there was a void. And it had serious repercussions.

It wasn’t until we, the company’s first Inside Sales team (all five of us hired in the span of a week), started our work when I realized something was up. We all had the same orientation, same training on an advanced technology product, and the same objectives. Off the cuff there were two others beside me doing amazingly; successfully making appointments off cold calls within a week, collaborating with the remote sales representatives, setting up demos and conference calls, and dutifully logging all communication in our CRM. We were the “A Team.”

However, while the A-Team garnered considerable traction, I started to notice (and I’ll put this politely) a severe divergence in the quality of work performed by the other two in our cohort; both had dread of making outbound calls, they did a mass send to twenty-five customers a day to keep their CRM activity log somewhat up to par, but the dollar signs speak for themselves, and it didn’t take long for the Sales Department to recognize that these two hires weren’t ready, willing, or capable of doing their work.

So who’s to blame here? The Inside Sales Manager who hired people he thought would make good pals? The two hires who didn’t work out? The company? Answer: none of the above.  This isn’t politics, this is business. Instead of wasting our time blaming people, let’s take a closer look at what were the systemic problems in this particular hiring process.

I found out later that the Inside Sales Manager, along with his own quota and sales responsibilities, was simply given a budget and orders to hire an Inside Sales team and to do it fast. That’s no easy task – especially for someone with no previous hiring or interviewing experience. Without enough time for screening, a hiring team, or methodical process for interviewing, it was impossible to build a consistent high-caliber sales team.

Solution? Outfitting your hiring teams with a Talent Management Platform ensures a consistent structure in your interviews. EasyHire.me, for example, provides the ability for hiring managers to conduct Live and On Demand video interviews that can be recorded for later review by fellow team members. There’s no room for the laissez-faire style interview in a situation when a dedicated and focused hiring team (not just a single individual) plans and collaborates around the most relevant questions to ask or projects to give. If the two Sales Associates who didn’t work out were made to do mock cold call for mock product demonstration, surely things would have taken a different direction.

For those of you reading who’ve been in a similar experience or are getting too many of the “wrong fits,” we’d  be more than happy to show how EasyHire.me can enable talent acquisition teams to conduct efficient, consistent, and meaningful job interviews!

The many layers of interviewing: Unfold the process with EasyHire.me

The many layers of interviewing: Unfold the process with EasyHire.me

You are using EasyHire’s interview platform to interview new candidates. You are consistently going through each question, listening intently to each answer, and carefully rating responses. But what are you actually listening for? How do you take subjective answers and make them objective, allowing you to compare apples to apples? 

Let’s investigate what employers are thinking when candidates are answering questions and how EasyHire can help incorporate these concepts in their interview process in a structured and objective manner.

  1. Likeability. Do I like this person? Will they get along with the rest of the team? Can I spend 8+ hours a day with them? What is the cultural fit? By including “cultural fit” and/or “likability” as measures on the scorecard, employers can rate candidates on a 5-star rating system.
  2. Genuineness. Is this person who they say they are? Do their experiences and language seem congruent with their application? Does the candidate genuinely want to work here? Can I trust this person? Ask in your interview process “Why do you want to work at Company X?” Genuineness can be measured from the candidate’s answer.
  3. Competency. Can the person do the job for which they are applying? Do they reference skills and knowledge relevant to the position? EasyHire.me allows employers to internally list skills, knowledge, and other competencies to be rated for each candidate in the platform, allowing for easy comparison of candidates.
  4. Positivity. Does the candidate seem to have a positive outlook? Do they speak poorly of their previous position or supervisors? When speaking of situations that didn’t go well, does the candidate focus on the negatives or do they express the things they learned to improve for next time? Include “positivity” as a measure or ask questions that get to the heart of a candidate’s outlook.
  5. Uniqueness. Is this candidate memorable (for the right reasons!)? Would they bring something new and different to the company? Are they better than the rest and stand out as someone you want on your team? Simply asking “tell me what makes you unique” or “why should we pick you out of all the other candidates” can yield some telling results related to uniqueness. Additionally, the way a candidate presents themselves, their variety of experiences, and how they tell a story might give them a 5-star rating in the “uniqueness” measure.
  6. Employer knowledge. Did the candidate spend the time to get to know the company and what they are about? Do they know the job description well and understand how they will contribute in the position? Do they reference company projects and initiatives while relating their skills? Including “employer research” as a measure can help employers compare candidates who took a cursory look at the website against those who really spent some time understanding what the company is about.

Although objective answers to questions in an interview are very important, subjective concepts, such as genuineness and uniqueness cannot be forgotten. Let EasyHire help you navigate both objective and subjective scores and find the best candidate for the position.

Why and how employers ask the questions they do

Why and how employers ask the questions they do

“Tell me about yourself”

“Why should we hire you?”

“Why is a manhole cover round?”*

“Tell us about a time you worked on a team that went better than expected and a time that went worse than expected”

“Please use the whiteboard to write the Java code for……”

There are many types of questions employers may ask in an interview and there are reasons for each:

  • Get to know you questions. These are asked with an intent of learning about the candidate, including their goals, education, and past experiences. Interviewers learn more about the candidate’s personality, their credentials, and motivation for interviewing.
  • Behavioral questions. Questions centered around past experiences or hypothetical situations have one goal in mind: past behavior predicts future behavior. If a candidate describes what they’ve done or would do in a situation that doesn’t mesh with the mindset of the company or the goals of the interviewer, there’s a good chance the interview process won’t move forward.
  • Brainteaser questions. You probably don’t know how many gas stations there are in the US (Microsoft interview question) or the annual revenue of the Starbucks in Times Square (Morgan Stanley interview question). Interviewers are less interested in the right answer, but more curious to know your creativity, thought process, and, perhaps most telling, your ability to think under pressure.
  • Technical questions. For candidates applying for technical positions, employers not only want to hear about knowledge, skills, and experiences relevant to the field, they want to see it with their own eyes. Candidates may be asked to code in Java or create something in Photoshop. EasyHire’s in-built code-editor makes it super easy to conduct technical interviews

Integrating the variety of questions in a meaningful and structured manner is important for both employer and candidate. EasyHire’s interview management system is one way to keep interviews on track.

Employers can structure interviews by specifying the skills, knowledge, and abilities required for the job. They formulate the evaluation criteria when compiling interview questions and a rating scale before the interview. Once the interview is in a process, employers ask questions while making notes and rating the candidates’ responses. Keeping questions consistent and structure is also important for employers because discrimination and hiring bias may be reduced, ensuring a more fair hiring process.

Candidates benefit from structured interviews in a number of ways as well. A candidate might feel the process is more professional and consistent when an employer uses EasyHire (don’t forget: interviews are also a time for a candidate to decide whether the employer is a good fit for them!). Additionally, one of the features of EasyHire, the interactive platform that puts the question on the screen, allows a candidate to read the question, reducing the chance of mishearing the question.

Although the interview process can be cumbersome and intimidating for both sides of the conference table, interview questions are a necessary way for employers to get to know a candidate beyond the information in a resume and cover letter. Do we like this person? Are they a good fit? Can they do the job? Pick the best candidate with EasyHire’s easy-to-use interview management platform.

*A manhole cover is round because it cannot fall through its circular opening and is easily moved and rolled.

Reclaim your lunch break

Reclaim your lunch break

Have you spent one too many “working lunches” at your desk, just to make time in your schedule for Skype and phone interviews? Have you spent half an hour watching a candidate struggle through your questions, wishing you’d taken a proper lunch and seen the light of day for once during the week instead? Time is money, time is a proper meal. Let EasyHire’s new on-demand interview feature put interviews on your time.

Let EasyHire.me do the hard work for you in the initial screening of candidates. Once you’ve selected a pool of candidates that match your criteria, an email goes out to each interviewee with a link to take EasyHire on-demand interview. There, the candidate will record themselves answering a pre-selected set of questions. You’ll get notified upon the completion of their interview and you and your team can watch at your convenience. You can fast forward and rewind. You can watch early or you can watch late, not having to work around the candidates schedule or different time zones.

Use EasyHire’s interview management to complete the interview process, whether it’s video, phone, or in-person, with those you’ve decided to make it onto the next step in your interview process. Hire great people. Reclaim your lunch break.

What is the hype about Slack?

What is the hype about Slack?

Over the years, email communication has gone from bad to worse.  Useful and more significant emails are buried under a pile of automated emails from email marketing, log notifications, twitter followers, monthly statements, etc.  Searching relevant information is becoming an increasingly arduous task. Companies have tried to adopt enterprise messaging systems to cut-down the number of emails and making a short exchange of information straightforward and efficient.  Different messaging services and productivity tools emerged.  Over the last two years, Slack is emerging as the winner with a soaring rate of adoption. Companies have been adopting Slack surprisingly quickly in the year or so since it was launched. One may ask what makes Slack so special when we have so many other established means of communication such as email, instant messaging, not to mention conventional phones.  What makes Slack any different?

Well, to start with, Slack is establishing itself as a business communication hub.  It is a single place where the plethora of disorganized communication converges and gets itself sorted out in its rightful place.

“Slack brings all your team communication into one place, makes it all instantly searchable and available wherever you go. Our aim is to make your working life simpler, more pleasant and more productive” , says the Slack welcome message.

The fact is that Slack is becoming the vehicle of choice to exchange all business information. Organization leaders are adopting Slack in their teams to improve the communication amongst their team members.  Slack is now being used as the quick way to broadcast messages to the whole team about product, people, and processes.  It not only enhances communication but has become the centralized hub to get  reminders and notifications about  relevant events & activities. 

3 Reasons why Slack is gaining continuous momentum and popularity

  • Teams Communication –  Slack has become the preferred substitution for emails. Slack enables you to be in multiple teams and allows you to subscribe to multiple channels. A Slack channel offers a common place to exchange ideas and information about a particular topic.  The best part is that all the content is searchable from one search box. You don’t need to struggle with finding the information that is buried deep within a thread in one of the many emails. Slack also provides the ease of communicating privately with someone.  With Slack, you can chat online or just leave an offline message. Either way, it reduces the email clutter.
  • Third-party App Integrations – One of the reasons that people love Slack is that it is integrated with most of the popular web service tools that they use at their work place.   Slack is integrated with their code repositories (Github and BitBuckets etc.), productivity tools (Trello, Wunderlist), file sharing services (Google Drive, Dropbox), database services, conferencing services , analytic platforms and many more.  Slack has made it so easy to integrate products,  with a very well documented and intuitive API, making it easy to create custom  integrations to get  data out of or into Slack.  With Slack integration, you can see product specific reminders, notifications, system alerts, all in one place.
  • Great User Experience –  Slack is very slick, intuitive, and user -riendly. It surely makes your working life simpler, pleasant, and productive.  Slack’s mobile app offers all the key features  and functionality with a clean design and iinterface.
Structured interview – an easy upgrade to your hiring process

Structured interview – an easy upgrade to your hiring process

1. Understand the job requirement

Specifying the job requirements clearly is the first step in the hiring process. Not only can it help dictate the open dialogue between you as an interviewer and the candidate, but also save your staffing team valuable time in their sourcing efforts.

Writing a good job description requires an understanding of company’s roadmap and timeline, both from a business and product perspective. In other words, address today’s needs, while also envisioning what the role would be a year from now.

For example, let’s say, you are looking to hire a Sales Development Representative. Your current need may be to generate more leads and revenue. However, you envision this hire to transition into a marketing role down the road. What would be the job requirements? Are you looking for someone to setup drip campaign or are you someone to do social marketing,

It may be wise to create a generic job description that emphasizes on expectations and accountabilities, rather than specific tasks, thereby encouraging employees to focus on results rather than job duties. We would suggest that you understand the role and responsibilities and write a more wide-ranging job description. A little extra time spent in compiling a good job description would help your recruiting teams efforts in finding the right candidate, faster!

2. Identify the key competencies 

Identify the most important competencies that should be evaluated during the interview. Define the key competencies that are must have and good to have. It is important that the hiring team understand the skills that are important for the job. Ideally, it would be great to get a candidate who has all the desired key competencies but most often you have limited time and so would have to compromise and pick the best available candidate. It would be helpful if the team has a prioritized list of key competencies that you are looking for in the candidates. Next step is to develop a list of questions to evaluate the competencies. Three to six competencies are typically assessed, and one to three questions might be developed around each competencies.

3. Develop questions around each competency

The next step is to develop questions to evaluate each of the identified competencies. All candidates should be asked a similar set of questions to bring consistency in the interview and evaluation process. For example, a key competency for manager often entails the ability to resolve differences within the team. Plan on asking questions that would give an insight on the candidate’s approach in solving such conflicts. The questions may include something like “Describe a time when you had conflicting ideas about the strategy of a project. Describe the situation? How did you help the team to resolve this conflict?” If it is a software engineering position which requires specific language skills, plan to have a specific question on coding that entails the candidate to write a snippet of code.

4. Define the metric scale 

Metrics are essential in today’s labor force. Not only do they help gauge overall performance, but can also be the driving factor for making hiring decisions. As you structure your interview process, it is important to identify the types of specific behaviors and descriptors that can be used to evaluate the candidate’s actions. These anchors are typically developed around a three or five-point scale. Define the metric scale and format to capture the factors that are important to the job position as well as for the company. Next, define the standards for rating so that all the evaluation across interviewers are normalized. Here are two factors to keep in mind:

  • Relevant metrics to a role: Measure a candidate on similar metrics to what their role entails. For example, if you are interviewing a Marketing candidate, your objective may be to read a sample writing a piece on the spot.
  • Qualitative vs. Quantitative: Being able to reduce subjectivity in the interview process is important. We are a product of our environment and as such, do bring our personal biases in the hiring process. We can reduce these biases by quantifying the candidates on the set of objectives with a well defined metric scale 

In the end, a structured approach to interviewing and decision-making process will help you in scaling the team, faster.