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Category: Interview Process

The Power of Open-Ended Questions in a Job Interview

The Power of Open-Ended Questions in a Job Interview

During one-way video interviews, creating the right set of questions is very important for prompt candidates to open up. Open-ended questions play a significant role in this process by getting thoughtful responses that show the candidate’s true personality. For example questions like “Can you describe a challenging project you managed?” or “What motivates you in your work?” help candidates share in-depth insights into their experiences and motivations. This approach allows hiring managers to gain a more comprehensive understanding of the candidate, thereby ensuring a better assessment of their fit for the role and the company culture.

What are Open-Ended Questions?

Open-ended questions are inquiries that cannot be answered with a simple “yes” or “no.” That is they require more elaborate responses, providing insights into the respondent’s thoughts. Examples include “Can you describe a time when you overcame a significant challenge at work?” or “What motivates you in your professional life?”

Benefits of Open-Ended Questions in On-demand Interviews

Depth of Information.

Open-ended questions allow candidates to provide detailed responses that offer deeper insights into their experiences and qualifications. According to a study by the Society for Human Resource Management (SHRM), candidates’ responses to open-ended questions can reveal their problem-solving skills, critical thinking abilities, and emotional intelligence in ways that closed questions cannot .

Understanding Behavioral Patterns.

These questions help interviewers understand how candidates have handled past situations, which can be indicative of future performance. Behavioral interview questions, such as “Tell me about a time you led a team to achieve a difficult goal,” enable interviewers to assess candidates’ competencies in real-life contexts. This approach is rooted in the Behavioral Event Interviewing (BEI) method, which focuses on past behavior as the best predictor of future behavior .

Uncovering Cultural Fit.

Cultural fit is a crucial aspect of hiring. Open-ended questions such as “What kind of work environment do you thrive in?” help employers determine whether a candidate’s values and working style align with the company’s culture. Research by the Harvard Business Review highlights that employees who fit well with their organizational culture are more likely to exhibit higher job satisfaction and lower turnover rates .

Identifying Unique Strengths and Weaknesses.

By allowing candidates to discuss their experiences and viewpoints in their own words, interviewers can identify unique strengths and areas for development that might not emerge from a structured question format. This is useful in roles requiring creativity and innovation, where traditional questioning may not fully capture a candidate’s potential.

Compose your own useful open-ended questions

Turning a closed question into an open-ended one involves rephrasing it to encourage a more detailed response. For instance, instead of asking, “Did you enjoy your previous job?” which can be answered with a simple “yes” or “no,” you may ask, “What aspects of your previous job did you enjoy the most?” This invites the candidate to elaborate on their experiences and preferences. Similarly, changing “Can you use Excel?” to “Can you describe your experience with using Excel in your previous roles?” prompts a richer discussion about their skills and how they have applied them in real-world situations.

Also, to maximize the benefits of open-ended questions, interviewers should be mindful of their phrasing and follow-up techniques:

  • Be Specific and Relevant: tailor questions to the specific competencies and qualities required for the role. For example, “Can you provide an example of a project where you had to manage multiple deadlines?” is more effective than a generic “Tell me about yourself.”
  • Probe Further: follow up on initial responses with probing questions to gain more detail. If a candidate mentions a successful project, asking “What specific strategies did you implement to ensure the project’s success?” can tell more about their skills and thought processes.
  • Balance the Conversation: while open-ended questions are valuable, it’s important to balance them with other types of questions to keep the interview focused and ensure all necessary topics are covered.

In addition to all of the above, you can read the list of open questions in this article.

Streamline your hiring process with video interviews on Eassyhire.me

Streamline your hiring process with video interviews on Eassyhire.me

In today’s competitive job market, finding the right candidates for your customer support team can be a daunting task. However, with the help of video interviews on the Easyhire.me platform, you can successfully streamline your hiring process and attract top talent. This article will guide you through the stages of effectively selecting support staff using video interviews, highlighting the convenience and cost-effectiveness of this approach.

The first step in the process is to publish your job post on the Easyhire.me website and create a set of interview questions. Fortunately, the platform offers a user-friendly library of question sets that you can utilize free of charge. This feature saves time and ensures that you ask relevant questions tailored to the specific requirements of the customer support role.

After receiving applications, it’s time to review resumes and shortlist the most promising candidates. Easyhire.me allows you to seamlessly invite these candidates for video interviews, eliminating the need for scheduling conflicts or geographical limitations. This step enables you to assess candidates’ communication skills, problem-solving abilities, and overall suitability for the role.

Once the video interviews are completed, you can conveniently review them at your own pace. The platform allows you to share interview recordings with your colleagues, facilitating collective decision-making. By involving multiple perspectives, you enhance the chances of making an informed hiring choice based on a comprehensive evaluation of each candidate’s strengths and weaknesses.

After identifying the ideal candidate, the final step involves extending a job offer through the Easyhire.me platform. This streamlined process ensures that all communication regarding the employment offer remains centralized and easily accessible. Additionally, the platform offers secure document sharing features, allowing you to exchange employment contracts and other necessary paperwork efficiently.

By leveraging video interviews on the Easyhire.me platform, you can revolutionize your customer support team’s recruitment process. Conducting remote interviews saves time, eliminates geographical barriers, and reduces recruitment costs. The platform’s low subscription fee makes it a cost-effective solution for businesses of all sizes. Embrace this innovative approach to hiring and discover the benefits of a streamlined and efficient recruitment process for your customer support team.

How to improve response rate to online interviews

How to improve response rate to online interviews

With the rise of on-demand video interviews, the global job market has seen a drastic shift over the last year. We continue to witness a trend that reemphasizes the need for a flexible, convenient, and entirely virtual hiring process. However, companies and hiring managers reaching out to potential candidates are failing to yield a strong response rate from the candidates.

Amidst a year full of uncertainty in the job market, the woefully low response rate to online interviews goes on to show that companies need to do a lot more than being generic when it comes to attracting the best talent.

We can narrow down the impact to these key factors –

  • Irrelevant approach

Hiring managers push out emails with poorly constructed copy and job description. Most descriptions don’t fit into the candidate’s core competencies and can’t stand out in a sea of hiring notifications.

  • Extremely long interview process

If a candidate has to jump the hoops for the hundredth time to reach the final round, they’re more likely to give up midway. Extremely drawn-out job interviews do not add value to the jobs and they discourage potential candidates to show off their skills. Lengthy procedure is not the ideal way to judge perseverance.

  • What employers should do

As employers, hiring managers need to flesh out a clear and engaging hiring process. Two main ways can improve the response rate of candidates.

  • Tweak the job description

It all starts with the job description itself. The JD should contain as many details as possible without sounding inappropriate. The primary work and deliverables need to be explained clearly along with the benefits that come with the specific role. Jobs with competitive pay based on a location yield more responses than the salaries that can’t justify the workload. Employers should also clearly mention the status of the job. If a job is remote instead of on-site, you’re bound to attract a lot more responses. 

Hiring managers can include a video to introduce the team, the company culture, and the project. Visual content tends to attract a lot more interest.

  • Engage the candidates

Engaging the potential candidate with actionable steps can lead to a better response rate. Make sure you clearly explain the date, time, and steps involving the interview. Having a clear idea of how to go about the interview gives candidates the confidence to reply. Ending the mail with a proper CTA shows that you’re eager and looking forward to discussing the project with the candidate.

How Easyhire.me improves response rate

Easyhire.me was built as a platform that simplifies the talent acquisition process and empowers the hiring managers and candidates to put their best foot forward in an interview. It also improves the response rate to online interviews with carefully curated strategies.

Practice interview

Easyhire.me offers an intuitive tool in the form of practice interviews. Candidates can finally look at themselves from the eyes of the HRs and fine-tune their facial expressions, postures, and delivery. With the flexible practice sessions, candidates can dive deep into their respective fields and improve their interview skills. 

The interviews can be shared with friends, families and professionals to collect second opinions as well. As a result, candidates don’t just feel confident in their craft during an interview but also comfortable in their skin.

Active Easyhire.me professionals

Gathering reviews from close quarters may not always be objectively viable. Professionals at Easyhire.me are specialized in handling these sorts of queries from candidates. When in doubt, candidates can always look to an Easyhire.me expert and receive detailed feedback on their interview skills.

Multiple channels of communication

We receive hundreds of emails and notifications from various quarters each day. Amidst the clutter, it becomes hard to keep track of the important updates like job interviews. That’s why employers should leverage multiple channels of communication to reach the candidates. Employers can activate SMS notifications along with email updates on Easyhire.me. This way, candidates can be constantly in the loop, and the response rate to online interviews increases with time.

Curated videos for employers

Visual content instantly hooks people in and job applicants are no different. A well-thought-out welcome video can ease the nerves and create a good impression of the company in the minds of the candidates. They feel more welcome and feel a connection with the company culture and its goals. Easyhire.me offers the option to add unique video content to job interviews. If a company doesn’t want to create a new video, there’s always a default video for them to take advantage of. 

Regardless to say, an engaging welcome video pushes the response rate upwards and a solid thank you video can lead them to provide feedback on the entire process.

EasyHire.me Recognized as Best Video Interview Recruitment Tool!

EasyHire.me Recognized as Best Video Interview Recruitment Tool!

We are very pleased to share that EasyHire.me has been selected in the Best Video Interview category by the GetApp Service!

Best Video Interview Platform

“The thing that stood out for me about Easyhire.me was the innovative features. The two features that I found most interesting were Google Assistant integration and interview transcripts. Google Assistant integration makes it easy for applicants to find and apply for a job by simply saying: find EasyHire.

Whereas interview transcripts help recruiters source global talent by breaking the language barrier. When added to the other features Easyhire.me offers, these capabilities make the hiring process easier for both recruiters and applicants.” – Bandita Awasthi GetApp Content Writer.

GetApp reviewers highlighted the following features in particular:

  • Well organized graphic user interface that makes it easy to set up questions
  • Prompt and supportive customer service
  • Panel interviews
  • Interview transcripts

At EasyHire.me we believe that remote interviews are now an essential part of any successful recruitment strategy. Employers and recruiters gain significant advantage over their competition when they leverage EasyHire.me video interviews.

Here are the typical benefits of EasyHire.me video interviews:

  • Time and $ savings
  • Reduced bias
  • Data driven hiring decisions
  • Improved process and company image
  • Stress free candidate experience

As employers adapt to the new working conditions under the pandemic, EasyHire.me is strategically positioned to offer its scalable, secure and best in class service to small, medium, as well as any recruiting team in a large enterprise.

EasyHire.me offers special pricing for small and medium sized businesses, with plans starting at just $20 monthly.

Google Assistant is integrated into EasyHire!

Google Assistant is integrated into EasyHire!

Searching on EasyHire via Google Assistant is available now.

Candidates can find and apply to any jobs via Google Assistant using any type of devices which support this technology. Manager just should publish a job on our EasyHire board and Google Assistant will find it.

Google assistant is provide quick job searching and applying absolutely for all candidates with different capabilities.

To take advantage of this, the candidate simply has to say the phrase “Talk to EasyHire”, “Find EasyHire” and etc. Google assistant will help to candidates find all the information he needs about the desired job.

Google assistant functions in EasyHire will expand in the future.

Video Intro and Thank you clips are now available

Video Intro and Thank you clips are now available

Easyhire.me knows how busy you and your recruiters are.  We also know how passionate you are about finding and screening talent for your team! In order to save your time, we created a special Introduction and Thank-you videos. They can be included in any of your question sets. The video is recorded in high quality and is accompanied by subtitles, which will help even the non-English-speaking candidates to understand.

The Introduction Video explains candidates about the interview process, the types of questions and how the recording works.
View Introduction video and add it to your Question sets:

You can add The Introduction video to your question sets by completing the following steps:
1. Go to the Questions section and select a question set;
2. Double click on Configure Introduction line;

 

3. Select Easyhire.me Introduction video from the dropdown menu and Save

In the “Thank you” message, we thank candidates for their time and tell what happens after the interview.
Look at the “Thank you” message and feed it to your sets of questions:

You can add this video in the same way as Introduction, using the Configure Thank You message form and selecting the Easyhire.me Thank You Message video.

Easyhire.me Team will add new video tutorials for candidates and managers to make our platform more understandable and easy for our users.

Introducing Practice Video Interviews!

Introducing Practice Video Interviews!

Job Seekers, do you want to ace your next job interview?

Take a practice video interview now. Watch how you did, share with friends, get feedback or request coaching for interview experts at EasyHire.me.

We’ll help you make sure you’re ready for your next interview.

Make your video interview more friendly and special!

Make your video interview more friendly and special!

It is very important to make the video interview process easy and comfortable for the candidate. Easyhire.me took care of the usability of the platform and in order to make the interview more comfortable for the candidate, we give managers the opportunity to record a video introduction and “Thank you” message for on-demand and assessment interviews.

The video could explain to candidates in a simple and positive way how to take an interview. The survey showed that such videos relieve stress before the interview and help the candidate feel more comfortable while recording video.

 

In this article we will explain in more detail how to do it.

In your introduction video you can share with candidates information about your company, greet him/her or advise how to behave in an interview. You can create new question set or add a video introduction to old question set.  Open the menu and click on Configure button.

In order to thank the candidate for the completed interview and tell how feedback will be provided you should configure “Thank you” message. Record your own video or add a link from YouTube.

Easyhire.me recorded a special video for Practice Interview. We are confident that it will help candidates to quickly master the video interview and enjoy the process! Take Easyhire.me Practice interview, watch the video and record your unique Introduction and “Thank you” video for candidates.

4 Ways to Increase Candidate Engagement in Higher Ed

4 Ways to Increase Candidate Engagement in Higher Ed

Don’t miss out on a Nobel because of bad process

Higher education institutes have always grappled with long hiring processes. Of course we’d like it to be faster, but we also recognize the search process as inherently longer because of the nature of the position. Each search is conducted with careful consideration and the hope that taking time to make the right decisions is mutually beneficial for new hires and the institutions. That said, it’s difficult to maintain candidate engagement throughout lengthy decisions. Here’s a few ways to cut down on the “black hole” effect. Don’t lose your hires because of bad processes because you’ll be kicking yourself if you lose a candidate and see them winning a Nobel prize at another school a decade down the road.

 

1. Be thoughtful when building an application process.

Ensure your application process is flexible and includes only the information necessary to make a decision. Too much information required upfront can discourage some of the best candidates from applying. For example, references are often not required during the initial round of review. Requesting more information from candidates who are qualified later in the process will keep them engaged if they see your process as logically sequenced and relevant. Essentially, don’t push away smart candidates with dumb process setting.

 

2. Manage Expectations!

Be upfront with your candidates about the timeframe. You may have a period of when applications are accepted before anyone at all gets reviewed. You may have expected delays such as breaks or other known periods where the hiring team will be busy or unavailable. Look at your calendar, assess, and establish a realistic timeframe for your candidates by attaching dates (or date ranges) to each application step and review.

 

3. Communication is your friend!

According to a recent hiring survey conducted by Robert Half, “when faced with a lengthy hiring process, 39 percent of survey respondents lose interest and pursue other roles, while 18 percent decide to stay put in their current job.”

Use your institutions marketing software or the thousands of free or paid tools you can find on the internet to set up an email sequence. Letting candidates know you are still interested in them as well as providing more details about your Institution and community to keep them engaged. In the final rounds or if it comes down to the candidate choosing your institution rather than you choosing them, hosting events and tours can be another great way of keeping candidates engaged.

 

4. Have a personal touch

Sending updates via personal secured video messages are easy and cost effective – sometimes free! Vidyard Go Video for example is sleek and simple way to communicate with candidates or employees via a personalised video.

Simply record a quick video that personal and effective. This tool also tracks when candidates or employees actually watch the video and how many times viewed.

 

Check out EasyHire.me – by far the best platform for integrating video interviewing, live or recorded, into your hiring process for faster acquisition times and consistently higher quality candidates.

 

Jeremy Hoffman
Vice President, Sales
EasyHire

Human Resources Today